Menu

About Us

Knowing me, knowing you (ah-haa).

Get To Know Us

Established in 1999, alphatech is a local family-run IT company forged from a passionate hobby and several years working in the industry. Throughout this time have built up an excellent reputation for offering first-rate customer service and top-quality equipment and support. We provide technology support and solutions to local businesses throughout Middlesbrough, Stockton-on-Tees, Darlington, Hartlepool and the surrounding Teesside areas and much of our work now comes from word of mouth and recommendation!

Our customer centric approach comes from understanding client’s needs. We recognise that you are probably not an IT expert, but that technology is a fundamental part of your business and you need expertise on hand that you can trust to ensure it runs smoothly on time, every time. We provide this knowledge and peace of mind, ensuring you can get on running your business without any IT headaches. We have a strong team of knowledgeable staff, from technical to administration and a full support team. Whether it’s working on site, giving advice over the phone or simply dropping us an email, we are always on hand to help.

Meet Our Team

Our team is small, but we like to think perfectly formed, IT gurus to fix your computers, admin and support staff who are human beings and can talk using normal words not bombard you with technical jargon. We are a mix of male and female staff so please don’t think this traditionally male industry is stuck in the past we are very much part of the future.

Rob Rushby

Rob Rushby

Technical Director

Jane Stephenson

Financial Controller

Sue Bridel

BUSINESS DEVELOPMENt

Neil Wood

Neil Wood

IT Support Engineer

Daniel Quinn

Daniel Quinn

IT Support Engineer

Joanne Thompson

Administrative Assistant

Why You'll Like Us

Our experience and expertise allows us to deliver robust and future proof solutions for your IT needs. Whether its migrating to the cloud, upgrading a network or moving your entire infrastructure our track record means you’ll get the solution that’s perfect for your needs.

Excellent Customer Service

We’re as good at customer service as we are at technical support. And we’re really good at technical support.

No Sales Pressure

We’re not driven by sales targets. So we don’t sell you anything you don’t need. Instead, you get good, honest advice.

Tailored Support Solutions

We listen to your specific needs and build a support solutions that works best for your business.

No Time-Wasting

We don’t do jargon because we’re great at explaining things without it.

Help!

We want to see your organisation thrive so we show you where IT can help. This naturally allows for business progression and aids company growth carefully and strategically.

Growth Potential

We want to help your business grow. Through the investment of an IT support partner we have the ability to not only manage but strategise your IT solutions.

Scroll to Top

Remote Support

Please download the remote assistance software here as advised by our support team.