Case Studies

Here are a few examples of what we do best

Case Studies

It’s easy for us to claim we are Teesside’s most reliable IT support provider and state customer service is at the forefront of everything we do. But how do you really know if we can live up to those claims?

Once you’ve signed a long-term IT support contract with any IT service provider… How confident can you be that the service is actually going to be good? Will alphatech really pick up the phone in 3 rings, will they resolve problems quickly and effectively, do they actually monitor your systems and complete backups?

Firstly, and importantly, at alphatech we don’t tie any of our customers into long contracts… our customers stay because we actually deliver what we say we will.

Secondly, our customers are happy to share their thoughts and experiences with you. Here are a few support stories and our customer thoughts on why they use us.