alphatech keeps dental Xrays’ and customer records safe, and the IT systems squeaky clean.
Cleveland Orthodontics are based in Teesside working across their main orthodontic practice based in Middlesbrough and their remote outreach service in Redcar. They offer a wide range of dental treatments for children and adults across the Tees Valley and Durham areas.
As a specialist orthodontic practice, the team are committed to providing contemporary high-quality orthodontic care within calm, peaceful surroundings whether it’s for their NHS or private patients.
Offering a professional service is the key focus for the Cleveland Orthodontics team, and to do this their IT systems must work seamlessly. Whether its receptionists making appointments and calmly meeting and greeting patients, or dental teams completing dental records, saving xrays etc.
IT services plays a big part in ensuring a professional service can be delivered. Critically the practice needed to feel confident it was complying with the Compliance of Information Governance and exceed the Care Quality Commission standards which govern this industry sector.
alphatech conducted site visits and after discussions with the team recommended several IT solutions that have helped the practice run efficiently and effectively for over 7 years.
alphatechs service includes supply of their broadband provision, daily cloud based back up of patient data and xrays, hosted exchange e-mails and 24/7 monitoring of their IT systems. ESET Antivirus and Encryption security products keeps all the practice data safe and secure. Importantly the practice have access to our friendly IT engineers who are here to provide rapid IT support for all those inevitable IT hiccups.