Take your phone system from standard to standout
On average, 20% of call duration is spent on-hold. alphatech Studio turns this time into an opportunity for you to delight and inform your customers and market your products and services.
Your phone system is a key customer interface, but does it create a good impression? Are your callers routed through a menu that’s easy to navigate, and what do they hear whilst they’re waiting to speak to you, or whilst you’re working on their request?
A great caller experience starts with professionally recorded welcome messages, out-of-hours announcements, menus, and messages and music whilst on hold or in a queue. alphatech Studio enables you to seamlessly implement music and messages from a library of 10,000+ professionally scripted and pre-recorded messages, or procure bespoke messaging using our fully integrated AI scripting tool, recorded by one of 300+ real voice artists or the latest in AI voice characters, all edited, and quality checked by sound engineers.
With our easy-to-use portal you can combine your on-hold marketing and comfort messages with a variety of licence-free music tracks to download instantly, giving your callers a superior experience.
Why you need it
Improve your companies image, keep callers engaged with you when on hold, up sell your products and services to a captive audience… Need we say anymore about the importance of professional marketing on hold.
Whether you place a caller on hold or they queue to speak to someone, you would be surprised at the number of people that hang-up and don’t call back! Keep callers entertained and the chances are they’ll hang on.
What are the benefits
alphatech Studio provides so much more than just recordings! It incorporates everything you need to turn callers’ time on hold into an opportunity to upsell your products and services, including:
You’ll gain access to more than 300 professional voice artists and best of breed AI voices that can deliver recordings in over 50 languages and dialects. Listen to some samples of our professional voice artists and the professionally mixed, quality checked compilations you could create: