Unified Communications

alphatech STUDIO

Take your phone system from standard to standout

On average, 20% of call duration is spent on-hold. alphatech Studio turns this time into an opportunity for you to delight and inform your customers and market your products and services.

Your phone system is a key customer interface, but does it create a good impression? Are your callers routed through a menu that’s easy to navigate, and what do they hear whilst they’re waiting to speak to you, or whilst you’re working on their request?

A great caller experience starts with professionally recorded welcome messages, out-of-hours announcements, menus, and messages and music whilst on hold or in a queue. alphatech Studio enables you to seamlessly implement music and messages from a library of 10,000+ professionally scripted and pre-recorded messages, or procure bespoke messaging using our fully integrated AI scripting tool, recorded by one of 300+ real voice artists or the latest in AI voice characters, all edited, and quality checked by sound engineers.

With our easy-to-use portal you can combine your on-hold marketing and comfort messages with a variety of licence-free music tracks to download instantly, giving your callers a superior experience.

Why you need it

Improve your companies image, keep callers engaged with you when on hold, up sell your products and services to a captive audience… Need we say anymore about the importance of professional marketing on hold.

Whether you place a caller on hold or they queue to speak to someone, you would be surprised at the number of people that hang-up and don’t call back! Keep callers entertained and the chances are they’ll hang on.

What are the benefits

alphatech Studio provides so much more than just recordings! It incorporates everything you need to turn callers’ time on hold into an opportunity to upsell your products and services, including:

IVR Prompts

IVR Prompts recorded and downloaded instantly for announcements such as welcome greetings, auto attendant, out of hours or voicemail.

AI Voices

Unlimited Instant professional recordings using advanced AI voice characters.

Real Voice Artists

Bespoke recordings from 350+ real voice artists with a range of languages and dialects.

Pre-Recorded Messages

Pre-recorded marketing and comfort messages to simply use straight away, or tailor and add into your on-hold compilations.

AI Scripting

Ability to create bespoke messaging in minutes using our fully integrated AI scripting tool.

Licence-free Music

Vast library of license-free music tracks to mix together with your on-hold messages.

Mix & Download Instantly

On-hold message and music compilations mixed and available to download instantly.

Audio Samples

You’ll gain access to more than 300 professional voice artists and best of breed AI voices that can deliver recordings in over 50 languages and dialects. Listen to some samples of our professional voice artists and the professionally mixed, quality checked compilations you could create:

Professional Voices

Text-to-Speech Characters


Want to learn more?

Our team is always on hand to provide more details about alphatech Studio, or to help with any other queries you may have. Give one of our experts a call today on 01642 309 767.