Workshop Repairs & Healthchecks
Can we fix it... Yes we can!
Workshop Repairs & Healthchecks
Behind the scenes your IT hardware and software is constantly working hard to provide you with a means to operate and run your business. With fast paced innovation, constant program updates, introduction of latest “versions” your operating systems and software are constantly challenged to continue to work effectively and in harmony.
When things break we don’t have a “No” box on our job sheet – so whatever the problem, we can usually find a solution, whether it simply requires a few clicks or a more in-depth investigation.
Diagnoses and repair processes can take time and we don’t cut corners, we find this to be counterproductive to your ability to go and efficiently get on with your business. If new parts require ordering this can take a little time. Our technicians will keep you informed of the issues found and expected repair time frames and costs.
“Prevention and protection is better than cure” which is why many businesses use alphatech’s ongoing support package and “health check service” to reduce the likelihood of a fault.
Why you might need IT?
It is inevitable, however careful you are with your technology hardware and software it can and does fail… leaving you stressed and frustrated and many times unable to run your business or parts of your service. Sometimes the issues are quickly fixed and at other times we face more complexed and time-consuming repairs. Whatever the issue we do our very best to ensure your problem is resolved with the least disruption and damage to your business. Some of the most common repairs we deal with are:
Sometimes, no matter how cautious you are, a virus can infect your computer and the security software is unable to remove it automatically. This can cause many problems including your computer crashing, freezing screens, your computer going slow, damage to your files and data and ultimately data protection breaches of your company and customers sensitive information.
This can leave you feeling frustrated, stressed and unable to get on with your business along with the fear that your systems are not safe and secure.
Please contact alphatech on 01642 309 767 to arrange to have your computer assessed and we will advise the best course of action. alphatech’s technicians can work to remove all traces of any virus infecting your machine.
Also to find out how you can prevent viruses, see our antivirus products and request our guide to practise scanning hardware. We can keep you systems and information secure so you can feel safe your IT support is working for you at all times.
What are the benefits of IT?
How do I get IT?
At alphatech we pride ourselves on our ability to provide a supportive and friendly service. So, if you have an IT repair or just want a chat about how our support services can help your business please don’t be nervous about picking up the phone… just give us a call on 01642 309 767 or drop us a quick email. We won’t force you to visit the website to log a “ticket” or send a message that will be “responded to in 24hrs!”. We understand how frustrating and critical IT problems can be for businesses and being able to speak to somebody straight away is what most people want. At alphatech this is what we do.