Renown for always keeping abreast of modern dentistry practices it was no surprise to us to see the Family Dental Practice request an IT check up well ahead of the 2020 Windows 7 deadline. New computers, software and ongoing support from alphatech means a bright and confident future for this practice and its patients. No wonder everyone's smiling!!
The Family Dental Practice based in Redcar provides high quality dental treatment in a friendly environment. A dental team that prides itself on staying abreast of new dental techniques ensures their patients always obtain the best possible treatment.
At the Family Dental Practice, your smile matters to them as much as it does to you. Their highly skilled team of dentists offer a wide range of services and are completely committed to ensuring patients receive the best possible care, be that general dental care, orthodontics (braces), implants, advanced restorative techniques (veneers, crowns) or even facial aesthetics (Botox and fillers). Their friendly and supportive team are always ready to help.
The team at the Family Dental Practice were beginning to experience the normal symptoms associated with aging pc’s, software and network gear. Computers running slowly, screen freeze, and slow network speeds to name just a few. They were also very aware that all their pc’s had Windows 7 operating systems… and the Microsoft January 2020 deadline was not so far away.
Dental practices are very IT reliant, from general administration tasks like taking patient bookings, storing patient records and dental xrays to operating sophisticated dental equipment via cloud based software services. Ensuring the IT system is supporting their commitment to continually evolving dental innovation is key to this practice.
alphatech conducted a site visit and recommended several IT solutions which have successfully helped the Family Dental practice deliver their aims. Solutions have included updates to their network infrastructure including new Ubiquiti switches and new network cabling. We have built and installed new bespoke pcs, replaced a couple of screens, and importantly liaised with the dental software company to support the seamless transfer of bespoke dental system software and data over to a new Windows Server 2019 the business is now safe and secure going forward and Windows 7 is a distant memory.
alphatech have set up a daily cloud based back up service, moved their e-mails to Office 365 taking advantage of the additional security offered by Microsoft. Importantly ESET Endpoint Security now keeps all the practice data safe and secure. With 24/7 alphatech monitoring of the IT systems, its smiles all round for Fiona and her team.